Terms and Conditions

Terms and Conditions

  • To guarantee the reservation a 100% deposit of the total amount is required, which should correspond to the effective dates indicated in the reservation.
  • Rates in apartments A and B are per person and include breakfast and dinner.
  • Rates in Cabins are from 1-2 persons and 3-4 persons and include bed linen and optional meal service at the restaurant of the hotel located at 200 meters.
  • Rates do not include lift ticket.
  • Smoking is prohibeted in all areas of the hotel.
  • One child up to 3 years have free accommodation, sharing bed with parents.
  • The accommodation rates for foreign guests who are not resident in Chile, do not include VAT tax and must pay the account in USD.
  • To reserve Apartment A a minimum of 2 adults is required.
  • To reserve Apartment B a minimum of 4 adults is required.
  • Rates are in USD and may be change without notice.

Reservations Colorado Apart Hotel and Cabins

Upon confirming the reservation a deposit of 100% of the total amount of the reservation is required and  must correspond to the actual use on the dates indicated in the reservervation.
All bookings must be confirmed in writing.
Colorado Apart Hotel once a reservation is obliged to respect the conditions set out therein. Any changes you wish to make a booking on your date of stay and other terms must be expressly agreed with Apart  Hotel Colorado, who may reject them on grounds of hotel availability or other causes without having to prove their merit.
If for any reason, even by accident or force majeure, the client does not make use of the reservation without having sent a notice of withdrawal due to Colorado Apart Hotel, the total amount received in compensation for damages for non-use will be retained Booking.

Early departure

In case of check out  before the date specified in the reservation, no refund and not used to a future reservation stay shall be made.

Lack of snow policy

For those cases where a lack of snow are out of operation ALL lifts in the Ski Center, Colorado Apart Hotel consider the reimbursement of 100% of the amount paid minus USD 80 per person for communication and administration costs. Furthermore, it offers the alternative of transferring payments to a new reservation, within the same season and category of the original reservation, upon confirmation of availability.

Close of road policy

For those cases where the access road to Colorado Apart Hotel is closed due to weather conditions, the hotel will not cover or reimburse the passenger any expenses incured because of the delay in the arrival day .

It is the responsibility of the Travel Agency to inform passengers of the conditions of sale detailed in this form at the time of booking.


  • In case of modification or cancellations of 60 days or more of the arrival time, a 10% penalty of the full amount of the reservation will be charged.  
  • In case of notice of cancellation 59 to 30 days before the arrival time 50% penalty of the full reservation amount.
  • Less than 29 days or "no-show", no refund of the total paid will be made.
  • Cancellations for transport should be informed in writing 48 hours prior to "business days" from the date of booking.
  • All cancellations must be in writing to our e-mail reservas@skielcolorado. com.